The following dialogue is based on the questions in the article: ‘40 Small Talk Questions Your Chatbot Needs To Know (And Why It Matters)’ by Heather Harlowe. The interview with... read more →
The market for chatbot solutions is in an intense growth phase. Due to the lack of experience that characterises mature sectors, it becomes challenging to define KPIs for chatbots. Moreover,... read more →
Examples of chatbots applications and their benefits are presented below: ApplicationTaskBenefitsConsultantacquaints you with the company and its offerings, provides technical supportGives a quick and professional responsecreates a good company imageeasy... read more →
Works 24/7 and can chat with an unlimited number of users, so there are no unserved customersAnswers the questions most frequently asked by customers, thus reducing the number of enquiries... read more →
"Hiring" a chatbot offers many business advantages. Here are the most important of these: Reduce customer service costs - A chatbot improves the efficiency of communication by reducing the cost... read more →
Despite appearances, chatbots around the world have been a well-known and used marketing tool for many years. As early as 1959, the first weather chat application was created by L.... read more →
Chatbots, also known as avatars, chatterbots or lingubots, are computer programmes that use artificial intelligence methods and techniques to carry on a conversation with a user in natural language. These... read more →
Humanity stands on the threshold of the greatest revolution in history. But its fruits will be reaped by the few - it is only up to us to become its... read more →
Transcription logs of an interview with chatbot Glivia conducted on October 7, 2022. Glivia is a student from Poland who wants to make new friends from around the world. Anyway,... read more →
15 years from now we will face 50% unemployment For many people, the information that unemployment will reach 50% in 15 years seems implausible. It is even surprising and impossible... read more →